Cybele Software Inc announces SupportSmith, an integrated Remote Control and Remote Support platform that extends Microsoft Remote Desktop, Remote Assistance and VNC tools to allow SSH 2 firewall-friendly connections

Released on: October 19, 2007, 2:18 pm

Press Release Author: Cybele Software Inc.

Industry: Internet & Online

Press Release Summary: SupportSmith provides Remote Desktop and Support over SSH/2.

Press Release Body: Cybele Software Inc. announces SupportSmith, an integrated
Remote Control and Remote Support platform that offers professional and company
users the necessary resources to quickly establish secure end-to-end AES 256-bit
encrypted connections between computers, through NATs, firewalls and other barriers
that can make peer to peer connections difficult.
SupportSmith offers a suite of support tools to allow for the best interaction with
the client and internal users, such as chat, file transfer and remote control.
SupportSmith complements also the functionality of the most popular remote control
and access solutions, such as MS Remote Desktop and VNC (RealVNC, UltraVNC,
TightVNC), allowing them to quickly and safely establish a connection between
computers or between computer and server. This will save consultants, system
administrators and technical support providers time and money in training and
development.
To meet the needs of every client, SupportSmith is marketed in a flexible way. It
can be installed locally, at the company, or Cybele Software can host the solution.

Cybele Software also offers, with the platform, the SupportSmith Developer Kit,
which lets consultants and application developers integrate SupportSmith into their
solutions in a customized way.
To learn more about SupportSmith please visit our website:
http://www.supportsmith.com/.
About the company:
CYBELE SOFTWARE is a leading company in the design of solutions for accessing
company information and system integration. Founded in 2002 by experts with more
than 20 years of experience in the field of terminal emulation and mainframe system
integration, and has prestigious clients in a wide range of business sectors.

Web Site: http://www.supportsmith.com

Contact Details: Address: 3422 Old Capitol Trail, Wilmington
United States of America

Phone Number: (302) 892-9625
Email: submissions@cybelesoft.com

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